Privacy Policy

Your privacy is of most importance to us at ZefMart This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website. By using our services, you agree to the terms outlined in this policy.

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Information We Collect

We collect various types of information to provide and improve our services:

1. Personal Information You Provide

   • Account Information: Name, email address, phone number, billing and shipping addresses.
   • Payment Information: Credit/debit card details, payment methods, and billing address.
   • Communication Details: Information you share through customer service inquiries or feedback.

2. Automatically Collected Information

   • Device Information: IP address, browser type, operating system, and referring URLs.
   • Usage Data: Information about how you interact with our website, such as pages visited, time spent, and clicks.
   • Cookies and Tracking Technologies: Data collected through cookies, beacons, and other tracking mechanisms.

3. Third-Party Information

   • Data from social media platforms or other integrations when you connect these accounts to our services.

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How We Use Your Information

We use the information collected to:

• Process your orders, payments, and fulfill transactions.
• Provide customer support and respond to inquiries.
• Send order updates, promotional offers, and other marketing communications (with your consent).
• Personalize your shopping experience and suggest products or services of interest.
• Improve our website functionality, analytics, and security.
• Comply with legal obligations and prevent fraudulent activities.

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How We Protect Your Information

We prioritize the security of your personal information through:

• Encryption: All sensitive data, including payment information, is encrypted during transmission.
• Secure Servers: Data is stored on secure servers with restricted access.
• Regular Audits: We regularly monitor and update our systems to prevent unauthorized access.

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Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• Service Providers: With third-party partners who assist in payment processing, shipping, and website maintenance.
• Compliance: To comply with legal requests, court orders, or government regulations.
• Business Transfers: In case of mergers, acquisitions, or sale of company assets.

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Your Rights

You have the following rights regarding your personal data:

• Access: Request details about the data we collect and how it is used.
• Correction: Update or correct any inaccurate information.
• Deletion: Request the deletion of your personal information, subject to legal and operational requirements.
• Opt-Out: Unsubscribe from marketing communications by following the opt-out instructions in our emails.

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Cookies and Tracking

Our website uses cookies and similar technologies to enhance your experience:

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us understand website usage and improve services.
• Advertising Cookies: Enable personalized ads based on your browsing history.

You can manage or disable cookies through your browser settings. Note that disabling cookies may impact website performance.

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Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children. If you believe a child’s information has been provided to us, please contact us to have it removed.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.

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Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

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Email: contact@zefmart.com